Clover support for new and existing customers

Find the right help option for your needs.

For new customers

Get personalized help choosing your Clover system and exclusive offers.

For existing customers

Call us to get help on billing, technical, or general support.

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Clover POS FAQs

Getting a new Clover system

How do I sign up with Clover?

To get started with Clover, the first step is to purchase a Clover device. Browse the Shop to find the right option for your business. When ordering your hardware, you will also be required to apply online for a merchant processing account. The online application has a quick approval process, and our devices arrive payments-ready, so that you can start accepting credit cards as soon as your system arrives.

You can also sign up for a Clover Account only, which does not require you to purchase hardware. Instead, you can use our Virtual Terminal through a web browser on your PC, smartphone, or tablet to accept credit card payments.

How fast can I get paid?

When you purchase directly from clover.com, once your application is approved, we'll ship your new system overnight within one business day.

I saw Clover with a different price. Can you match it?

Each one of our Clover partners strives to provide merchants with the best plans and pricing for their individual business needs. However, there are other entities, found on eBay and elsewhere, advertising Clover at low prices despite not being genuine Clover partners. Such offers should be approached with caution. While Clover POS devices may be purchased or leased from other entities, they cannot be used with other payment processors.

Clover is sold by leading financial institutions such as Citi, PNC, and Wells Fargo. You can also find Clover hardware at trusted retailers, including Restaurant Depot and Sam's Club. More than 3,000 other financial institution partners also sell Clover solutions in the US.

Do you offer a lease?

Clover offers interest-free installment plans for devices ordered online through the Shop.

Contract terms can vary based on your service provider, whether Clover Direct or among our trusted partners including Citi, PNC and Wells Fargo, or from more than 3,000 other FiservFirst Data partners that also sell Clover solutions in the US.

For specifics, please call 877-761-4356 for assistance.

For your existing Clover system

Where can I get more receipt paper?

Receipt paper can be ordered directly from the "Order Paper" app, from our supplies center at
877-761-4356, or found at major retailers like Staples or Office Depot.

The Station printer takes 3 ⅛ inch x 230 feet thermal paper rolls.

The Mini and Flex internal printers, the Mobile printer, and the FD130 terminal take paper rolls that are 2 ¼ inches by 85 feet.

The Star SP700 Kitchen Printer (also commonly referred to as the Impact Printer) takes 76mm paper rolls, with a roll diameter of up to 85mm.

How can I add more devices or accessories to my existing Clover system?

Clover supports a host of compatible accessories you can view here. For assistance with adding accessories or devices to your system, contact your business consultant. You can find their contact number on your statement or by logging in to your web dashboard. On your Station and Mini, you will find the phone number at the top right corner of the screen.

Can't find your contact number? Please call
877-761-4356

I need help with my existing Clover system.

The fastest way to get help is to log in to Clover Help to access information that's personalized for the Clover system you have. We've upgraded Help to include relevant articles based on your system, including your device(s) and the features you use.

Our agents are available to assist you when you're unable to resolve issues on your own. There are a few ways to reach live support:

From a browser, log in to your Clover account and select Help at the top to access a range of support options.

On a Clover device, tap Help on the home screen.

In the Clover Go mobile app, open the menu and tap Help.

Find your direct support phone number on your statement.

I bought a business that had Clover.

If you are staying with the previous owner's merchant services provider, we can transfer the business's existing Clover system to your name and set up an account.

The fastest way to get help is to log in to Clover Help to access information that's personalized for the Clover system you have. We've upgraded Help to include relevant articles based on your system, including your device(s) and the features you use.

Our agents are available to assist you when you're unable to resolve issues on your own. There are a few ways to reach live support:

From a browser, log in to your Clover account and select Help at the top to access a range of support options.

On a Clover device, tap Help on the home screen.

In the Clover Go mobile app, open the menu and tap Help.

Find your direct support phone number on your statement.

Didn't find what you're looking for?
Our team can help